Shipping policy

Shipping

We offer free shipping.

dispatch

Orders will be shipped within 5 working days of payment. If your items are delayed we will send you an email notification informing you that an item in your order has been delayed. The expected delivery dates we give are estimates only. All purchases made through this site are made under a contract of shipment. 

Shipping Address

A complete and correct shipping address is essential. Once your order is ready for shipment or has been shipped, we will not be able to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you or your agent, we will contact you immediately to make corrections and will charge an additional shipping fee to reship the package. You must provide a daytime phone number for all orders. Occasionally packages are returned as undeliverable. When a carrier returns an undeliverable package to us, please contact us to arrange for reshipment.

Shipping Times

When you place an order on our website, you will receive a shipping information email from us. Please check your registered email inbox for the status of your order. Additionally, you can see order history and order status when you log in to our website. Usually we deliver within 10 days of shipment.
Customs Duties
Customs duties will be borne by our website.

Customer Service

Our customer service team is here for you from Monday to Friday from 08:00 to 18:00. Please do not hesitate to call or email us. We will respond to all enquiries as quickly as possible.

Contact information

E-mail: Customer@khayastore.com

For order questions, please contact:oredr@khayastore.com

We look forward to hearing from you and providing you with an outstanding shopping experienc

lf you have any questions, please do not hesitate to contact us! 🤗

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